As a Susser Bank client, you will soon be able to send and receive money with friends, family and those you know and trust directly from the Susser Bank Mobile app with Zelle®. Beginning August 29, 2022, look for communications from us with more information on how you can enroll and start sending money with Zelle®.
As a reminder, Susser Bank will never call, text, or email you and ask for your passcode, account number or SSN. If you have questions or need assistance, call Client Care directly at (817) 987-2400.
To download the Susser Bank Mobile app, visit the App Store or Google Play, and search for Susser Bank Mobile or click on the following link(s):
Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
To better serve you, we are moving our Round Rock branch. On April 20, 2020, our Round Rock branch will be relocating to 920 North Interstate Hwy 35, Round Rock, TX 78681, just over 1 mile away from our current branch. We are pleased to announce the addition of drive-thru teller lanes at this new, state-of-the-art branch.
We look forward to the endless opportunities that this new location presents for you, our communities and our team members. Stay tuned for an announcement about our grand opening ceremony.
Should you have any questions regarding the relocation, please feel free to call us at (512) 733-5200.
We are pleased to announce that we have completed our conversion to a Texas state-chartered bank from a national bank. We will begin operating as Susser Bank under our new charter effective January 1, 2021.
We will be introducing a new brand identity, including a new logo, on April 27, 2021. Be sure to check your email inbox and our website for regular updates. No action is required from you.
Should you have any questions regarding the name change, please contact Client Care at (817) 987-2400.
Below is a press release from the Texas Department of Banking announcing our conversion to a Texas state-charted bank, and in conjunction with this, our name change to Susser Bank.
Please know, we are taking precautionary measures to help protect you and our team members. These measures include but are not limited to the following:
Employee health and wellness screenings
Increased cleaning and sanitation in line with recommendations from government and health officials
Installed plexiglass panels at all teller lines and lobby desks
Initiated steps to allow for social distancing of six (6) feet or more, including floor markers
Disinfectant wipes and hand sanitizer made readily available
Although Texas has discontinued state-mandated mask requirements, we still require that you continue wearing masks when visiting our locations. For security purposes, we ask that you briefly remove your mask for a few seconds as you enter the bank. Masks should be worn after you cross into the lobby.
Your help and support as we do our best to protect you and our team members are sincerely appreciated.
While our branch lobby services will be resuming, we encourage the use of our drive-thru services and online and mobile banking channels for 24/7 account access when possible.
Online Banking
Manage your finances on your time with Online Banking. Online Banking offers real-time account information 24/7 and utilizes state-of-the-art security to protect your bank information. Our convenient online service offers the latest in banking technology.
Enroll in Online Banking today. It is quick and easy to set up.
The Susser Bank Connect Now™ Mobile Banking app allows you to check account balances, deposit checks, transfer funds, view transactions, check messages, and much more, from almost anywhere at any time.
Download our Mobile Banking app today. It is fast, free and available to all of our Online Banking users.
As you may be aware, we began operating as Susser Bank effective January 1, 2021. We are pleased to announce that we will be introducing a new brand identity, including a new logo, on April 27, 2021. Please be sure to check your email inbox and our website for regular updates. No action is required from you at this time.
Additionally, we would like to take this opportunity to inform you of a change in our current company email address, [email protected], and individual team member email address.
Please make note of our new company email address, which will take effect on April 27, 2021, in your records. Rest assured, our current Affiliated Bank email addresses will receive email messages for a period of time after the change.
Should you have any questions regarding the company name or email address change, please contact your Susser Banker or Client Care at (817) 987-2400.
Thank you, and we look forward to providing you with excellent service and solutions for years to come.
Below is a press release from the Texas Department of Banking announcing our name change to Susser Bank.
DALLAS (May 11, 2021) – Texas-based Affiliated Bank, N.A., has changed its name to Susser Bank to better reflect its ambitious growth strategy. Since 2018, the Bank has operated under the ownership and direction of Susser Banc Holdings Corporation, led by fifth-generation Texas entrepreneur Sam L. Susser. Susser Bank will cater to business leaders who seek timely, personalized support from a responsive banking team.
“Texans deserve a long-term, collaborative partner that has their best interests at heart,” says Chairman Sam L. Susser. “Our personalized, transparent approach is dedicated to serving entrepreneurs, professionals, and privately-held companies. Our single-minded purpose is to create outstanding financial solutions that benefit our clients, team members and the communities where we operate.”
A diversified bank with robust capital, liquidity and leading-edge technology, Susser Bank creates positive experiences for customers and team members while offering a full suite of personal and commercial banking solutions.
DALLAS (June 22, 2021) – As part of its ambitious growth strategy and dedication to community-focused culture, Texas-based Susser Bank has put together a highly experienced and exceptionally qualified leadership team to serve San Antonio, Austin and the South Texas region.
The team is unique in that three of the individuals are San Antonio natives and have served together for two decades in the banking industry. Their strong bond and deep community roots speak to Susser Bank’s commitment to attract the best talent to provide extraordinary customer service.
The new Susser Bank team members include Steve Edlund, San Antonio Market Executive; Adam Carr, Senior Vice President of Commercial Banking; and Elaine Cruz, Vice President of Commercial Banking. The three tenured bankers have worked together for 20 years beginning at IBC Bank and most recently with Cadence Bank.
Daniel Robertson also joins Susser Bank and will be supporting the team as a credit analyst.
In addition to this highly proficient team, Mark Metcalfe joins Susser Bank as Executive Vice President, Commercial Banking for Central and South Texas. Metcalfe brings over 15 years of experience specifically in the San Antonio, Austin and South Texas markets. He most recently served as a regional executive with Wells Fargo Bank and has been in the banking industry for 23 years. Metcalfe will expand Susser Bank’s reach into the greater Austin market.
“This powerful leadership team owns a wealth of experience and knowledge about the San Antonio and South Texas markets,” says Susser Bank Chairman, Sam L. Susser. “They are perfectly positioned to serve business leaders who seek something different and new – timely, personalized support from a transparent, accessible, and highly responsive banking organization.
Susser Bank is actively monitoring the COVID-19 situation and taking steps to ensure you have uninterrupted banking services while still protecting the health and safety of our customers, associates, and employees.
Account Access Although we will miss seeing you, for your safety, we encourage you to use Susser Banks’s digital tools and other resources for self-service banking and 24/7 account access:
Deposit your checks from anywhere using the Susser Bank Personal and/or Business Mobile Banking app. Log in to your Mobile Banking app and select the button for mobile deposit. Sign the back of your check and write or stamp “For Mobile Deposit Only to Susser Bank.” Take a picture of your check, front and back. For assistance, please contact our Customer Support Team at (800) 395-3900. The Customer Support Team is available Monday – Friday from 8:00 a.m. – 6:00 p.m.
You can access your account(s) to make payments, view transactions, check balances and more. It’s easier and faster to manage your account digitally. If you haven’t enrolled in online banking, it only takes a few minutes. Enroll in Personal Online Banking.
Telephone Banking With our telephone banking you can access your account balances from any phone at any time. You can also transfer funds between Susser Bank accounts and see if a check or deposit has posted to your account.
Mortgage/Loan Payment Information If your mortgage payments are serviced out of the New Jersey Processing Center, make a payment here: Make a Mortgage Payment.
To make a one-time payment for loans serviced through the Arlington Processing Center, make a payment here: Make a Loan Payment.
Precautions We have taken measures inside our branches to help contain the spread of COVID-19, including increasing the amount of sanitizing wipes for employees, providing hand sanitizing stations for customers, and implementing thorough cleaning procedures in line with recommendations from the CDC.
In addition, we have suspended all business-related travel for our employees and have increased the ability for many of our people in support positions to work from home or other locations to keep our operations functioning.
Spam It’s possible that you may receive “phishing attempts” to access your accounts.
Please be aware that Susser Bank will never request your username, password, or other electronic banking credentials by phone, through email or text message. If you receive a suspicious call, text, or email please email [email protected] or call (800) 395-3900 to report the incident.
As the COVID-19 situation evolves, our operational response teams are committed to providing accurate and helpful information. We will continue to communicate via our website, email and social media channels (Facebook and LinkedIn).
Susser Bank is committed to serving you.
Sincerely,
Garry J. Graham President and CEO
For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.
We are excited to introduce our new line of personal and business credit cards, available now. The best part? You get to choose your benefits – low rate, cash back or rewards. So kick back, relax and enjoy the convenience of Susser Bank’s credit card services.
Speak to a representative at your branch today to find the card that is right for you, or click here to learn more.
We are thrilled to announce that our new Fort Worth and Round Rock locations will be opening soon. Our new Fort Worth location will be conveniently located at 4200 S Hulen St, Suite 110, Fort Worth, TX 76109. Our Round Rock branch is moving to a more easily accessible location at 920 N Interstate Hwy 35, Round Rock, TX 78681. We look forward to the endless opportunities that these new locations present for you, our communities and our team members. We are excited to see you there soon. Stay tuned for updates!
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