We are proud to announce the launch of our newly redesigned website. Our goal is to provide you with an enhanced online experience, reflecting the high standards you expect from us. Starting December 19, you will see a new look to SusserBank.com.

What this means for you:

• Improved Navigation: Our new layout is designed to make it easier for you to find the information and services you need.
   
• Same Account Login: You will continue to use your current username and password to access your accounts, and no changes have been made to the online banking or mobile app interface.
   
• Unchanged Access Methods: Whether you prefer logging in from your computer, tablet or smartphone, your access will remain the same.

Our commitment to providing exceptional service remains our top priority. The new website is just one of the many ways we are working to make your banking experience even better.

If you have any questions, please do not hesitate to contact your Susser Banker or a Client Care team member or email us at [email protected]. We are always looking for ways to better serve you.

Thank you for being a valued client.

Susser Bank is pleased to announce we have opened a new full-service branch in Plano, Texas. You can find us at 6900 North Dallas Pkwy, Suite 125, Plano, Texas 75024 – Legacy Town Center II. Our new location is conveniently located near the Dallas Tollway and in the heart of Collin County.

This expansion reflects our ongoing commitment to providing our clients with exceptional service and convenient access to our comprehensive range of financial solutions. Please note that our Dallas location will continue to serve our clients at 100 Crescent Court, Suite 575, Dallas, Texas 75201.

Our new Plano branch features state-of-the-art facilities with our team of tenured, experienced professionals ready to assist with all your banking needs. We will continue to remain as responsive and accessible as ever, with a new location that makes in-person visits more convenient for our North Texas clients. We are excited about this new chapter and are confident that our Plano location will become a cornerstone of the community. We plan to support growth in Plano with our strong capital base, liquidity, technology and highly responsive, bespoke service for many generations.

Operating hours are Monday to Friday, 9:00 a.m. to 5:00 p.m.

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Your Plano Team

Janine Marshall, SVP, Market President
Direct: 214.258.6939 | [email protected]

Dawn Chavez, SVP, Treasury Management Solutions Officer
Direct: 214.623.5657 | [email protected]

Scott Rhinehart, SBA Director
Direct: 817.987.2385 | [email protected]

Patrick White, VP, Deposit and Liquidity Specialist
Direct: 214.785.1243 | [email protected]

Phil White, Senior Vice President
Direct: 214.778.1497 | [email protected]

We are pleased to inform you that the latest update to the Susser Bank Mobile app will be available on November 5, 2024. This new release, accessible via the Apple App Store for iOS and Google Play for Android, introduces key improvements designed to enhance your mobile banking experience.

What’s New?
With this update, the quick links at the top of your mobile banking screen will relocate to the new mobile thumb bar, allowing streamlined access to key services at the bottom of your screen.

Action May Be Required for Current Mobile App Users
While the quick links will change and move to the bottom of the screen, the app will continue to function as before. You may be prompted to upgrade the app depending on your mobile settings. If prompted, to begin using the latest features, existing app users will need to update the app in the App Store or Google Play on November 5. You will receive an in-app notification when the update becomes available.

New to Susser Bank Mobile?
If you have not yet downloaded the app, you may do so by visiting the App Store or Google Play and searching “Susser Bank Mobile” or by clicking the following link:

Thank you for being a client of Susser Bank. We are committed to continuously improving our services to provide you with a superior banking experience.

Should you have any questions, please do not hesitate to contact a Client Care team member at (817) 987-2400.

We are pleased to announce we have opened a new full-service Susser Bank branch in Austin, Texas. You can find us at Barton Oaks Plaza, 901 South MoPac Expressway, Building 1, Suite 100, Austin, Texas 78746. Our location on Mopac Expressway provides easy access to Loop 1, Highway 290, Highway 71, Highway 360, and Highway 2244 (Bee Caves Road).

This expansion reflects our ongoing commitment to providing our clients with exceptional service and convenient access to our comprehensive range of financial solutions. Please note that our Round Rock location will continue to serve our clients at 920 North Interstate Hwy 35, Round Rock, Texas 78681.

Our new Austin branch features state-of-the-art facilities with our team of tenured, experienced professionals ready to assist with all your banking needs. We will continue to remain as responsive and accessible as ever, now with a more central location that makes in-person visits more convenient. We are excited about this new chapter and are confident that our Austin location will become a cornerstone of the community. We plan to support growth in Austin with our strong capital base, liquidity, technology and highly responsive, bespoke service for many generations.

Operating hours are Monday to Friday, 9:00 a.m. to 5:00 p.m., with a night depository box available for your convenience.

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Your Austin Team

Mark Metcalfe, EVP, Central Texas Commercial Banking
Direct: 512.356.9956 | [email protected]

Chris Wheeler, Austin Market President
Direct: 512.356.9958 | [email protected]

Salina Bensman, SVP, Treasury Solutions Officer
Direct: 512.356.9948 | [email protected]

Tim Caperton, SVP, Senior Relationship Manager
Direct: 512.356.9939 | [email protected]

Drew Thurman, VP, Relationship Manager
Direct: 512.356.9941 | [email protected]

Natalie Hemphill, AVP,  Branch Manager
Direct: 512.356.9960 | [email protected]

We extend our gratitude to our loyal clients, investors, and directors for attending the Susser Bank Annual Shareholder Meeting and for your ongoing support along our journey. Your presence and engagement were greatly appreciated, and we are thankful for the impressive turnout. Our goal is to establish a banking franchise that will help grow Texas businesses for generations. Thank you for being an integral part of the Susser Bank family as we work towards a brighter and more prosperous future for all.

New features are now accessible via the Susser Bank mobile app and online banking portal – allowing you to fully manage your debit card and accounts in one, secure place.

With our new integrated card control features, you can now:

Manage debit card transactions:

• Set spending limits based on your preferences, including dollar amount, transaction type, and merchant type
• Set temporary card limits
• Set travel notifications
• Turn your card on or off

Maintain debit card security:

• Get instant alerts on certain types of transactions, like declined charges
• Report your debit card as lost or stolen

Manage new debit cards:

• Request a replacement card
• Activate a newly issued card

These enhancements to our mobile and online banking experience replace features previously available in the MyCardRules app. Should you have any questions, do not hesitate to contact your Susser Banker or Client Care team member at (817) 987-2400. We thank you for being a valuable client.

SAN ANTONIO (May 3, 2023) – Susser Bank has opened its first full-service location in San Antonio at 200 Austin Highway in an easily accessible building off Austin Highway and Broadway.

Located on the top floor of the four-story Class A building, Susser Bank’s space encompasses more than 7,300 square feet. Exterior signage on the building gives Susser Bank increased visibility within San Antonio’s Alamo Heights neighborhood, only minutes from the historic Pearl District.

“We chose this area because of its visibility and accessibility to our clients,” said Mark Metcalfe, Executive Vice President, Central Texas Commercial Banking. “San Antonio is one of the fastest-growing cities in the US with thriving small to mid-size businesses, a market that we serve extraordinarily well.”

Metcalfe, who joined Susser Bank in 2021 with more than 30 years of financial expertise, leads an experienced team of bankers which includes:

• Steve Edlund – San Antonio Market Executive
• Annalese Smolik – Director of Technology Banking
• Adam Carr – SVP, Commercial Banking
• Elaine Cruz – VP, Commercial Banking
• Daniel Robertson – AVP, Portfolio Manager
• Asia Hansen – Senior Credit Analyst
• Chelsea Villanueva – Universal Banker

“We are so pleased to have this experienced banking team serving San Antonio,” said Sam L. Susser, Chairman and CEO of Susser Bank. “As San Antonio grows and expands, we look forward to supporting clients for generations.”

The San Antonio branch is open 9 a.m. – 5 p.m. Monday – Friday.

Anderson comes to Susser with over 30 years of industry experience

DALLAS (March 29, 2023) – Banking and finance professional Julie Anderson has been appointed EVP and Chief Financial Officer of Susser Bank, effective April 3, 2023. In her new role, Anderson will report to Sam L. Susser, Susser Bank Chairman and CEO. Her duties include operational oversight of and interaction with many Susser Bank departments including accounting, finance, risk management, technology and information security, legal and human resources.

“We initiated a broad, in-depth search for this important role,” Susser said. “Julie’s vast and long-term experience in Texas banking made it clear she would be the perfect fit for both this position and our culture.”

Armed with 30-plus years of industry experience, Anderson comes to Susser Bank after a more than two-decade tenure with Texas Capital Bank and its parent company, Texas Capital Bancshares. Anderson helped Texas Capital grow from a regional start-up into a well-respected, publicly traded financial institution with more than $30 billion in assets.

“I’m honored to be selected as Susser Bank’s CFO,” Anderson said. “I’m looking forward to helping this organization as it continues to serve the needs of individuals and businesses who live and work in the Lone Star State.”

In Anderson’s most recent position as CFO of Texas Capital Bank and Texas Capital Bancshares, she was responsible for all finance, accounting and investor relations activities. She also had operational oversight of various other departments including facilities and strategic sourcing. Prior to her promotion as CFO, Anderson served as Texas Capital’s chief accounting officer and controller.

Prior to Texas Capital, she held positions at other firms, including a finance leadership role with First Plus Financial and Manager Audit/Assurance Services with EY. Anderson earned a Bachelor of Science in Accounting and a Master of Science in Accounting, both from the University of North Texas and is a CPA.

Throughout her career, Anderson has enjoyed a reputation for outstanding leadership, communication skills, integrity and loyalty, in addition to her extensive banking knowledge.

HOUSTON (March 20, 2023) – Susser Bank has opened its first full-service location in Houston’s Post Oak Central, a mixed-use development with three Class A office towers surrounded by retail, restaurants and hotels. The opening of the de novo location, in the heart of the business and entertainment district, is part of Susser Bank’s expansion strategy in Houston and throughout Texas.

Located on the first floor of Three Post Oak Central at 1990 Post Oak Boulevard, Susser Bank’s space encompasses more than 5,600 square feet. Exterior signage on the building gives Susser Bank increased visibility within the urban community and one of the country’s largest business centers.

“We chose Houston’s Uptown area, and specifically Post Oak Central, because of its extraordinary location,” said William Griffin, Executive Vice President and Houston Market President. “We are a relationship driven company and to be located in the center of this 17-acre campus with great accessibility allows us to meet and serve our clients in a responsive manner.”

Griffin, who joined Susser Bank in 2021 with more than 30 years of financial expertise, leads an experienced team of bankers which include:

• Mike Chryssikos – Senior Vice President and Market Executive
• Julie Guyton – Senior Vice President
• Jennifer Poindexter – Senior Vice President
• Stacey Efaw – Senior Vice President
• David Buchanan – Vice President
• Valerie Newman – Vice President
• Vanessa Espinoza – Senior Universal Banker

“This is a team of talented bankers who are focused on understanding our client’s needs to provide outstanding results,” said Sam L. Susser, Chairman and CEO of Susser Bank. “We move with speed and purpose to deliver best-in-class service and we look forward to supporting the growth of our Houston clients for generations.”

The Houston branch is open 9 a.m. – 5 p.m. Monday – Friday with ATM access available 24 hours a day.