Zelle Coming Soon to Personal Bank Account Clients

Matt Machado on September 29, 2023

As a Susser Bank client, you will soon be able to send and receive money with friends, family and those you know and trust directly from the Susser Bank Mobile app with Zelle®. Beginning August 29, 2022, look for communications from us with more information on how you can enroll and start sending money with Zelle®.

As a reminder, Susser Bank will never call, text, or email you and ask for your passcode, account number or SSN. If you have questions or need assistance, call Client Care directly at (817) 987-2400.

To download the Susser Bank Mobile app, visit the App Store or Google Play, and search for Susser Bank Mobile or click on the following link(s):

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Learn What’s New at Susser Bank

Matt Machado on September 29, 2023

Chairman and CEO Sam L. Susser recently spoke with the Dallas Business Journal about the bank’s steady growth plan and our focus on what matters to clients.

Susser Bank has been steadily ramping up its presence in major markets across Texas over the last year after laying a foundation for organic growth since it changed ownership in 2018.
The Dallas-based bank has bulked up its physical presence and workforce in Austin, San Antonio and Houston, bringing on market executives and filling out senior staff, said Chairman and CEO Sam L. Susser, who’s been leading since the bank since last summer. The bank has been upgrading technology systems, diversifying the balance sheet and raising deposits in preparation to scale, Susser said.

“Starting about a year ago, every two or three months, we’ve opened up a new market with a new team of folks and getting traction,” Susser said. “The company is growing nicely, but very consistently with the strategy set by our board. We’re just executing, and really grateful for the progress the team is making towards our goals.”

Susser Bank planted a full-service branch at The Crescent in Uptown Dallas last fall; operates a loan production office in a temporary space in Houston, but recently signed a lease for a long-term office; opened a full-service branch in San Antonio in a temporary space, but recently signed a lease for a long-term space; and has built a team in Austin, but is still seeking an office space. The bank also operates five other North Texas branches and a branch in Round Rock.

Click here to read the complete article.

Our Round Rock Branch is Moving to Better Serve You

Matt Machado on September 29, 2023

To better serve you, we are moving our Round Rock branch. On April 20, 2020, our Round Rock branch will be relocating to 920 North Interstate Hwy 35, Round Rock, TX 78681, just over 1 mile away from our current branch. We are pleased to announce the addition of drive-thru teller lanes at this new, state-of-the-art branch.

We look forward to the endless opportunities that this new location presents for you, our communities and our team members. Stay tuned for an announcement about our grand opening ceremony.

Should you have any questions regarding the relocation, please feel free to call us at (512) 733-5200.

Susser Team Volunteer Day

Matt Machado on September 29, 2023

We are proud to have recently partnered with Tarrant Area Food Bank (TAFB), volunteering for Quality Control at their distribution center, where donated food products are sorted, inspected, and repacked for distribution.

20 of our Susser team members had an incredible day making a huge impact by helping to ensure our neighbors in need receive safe, quality food this holiday season – contributing 27,877 meals for North Texans.

If you are looking for a way to serve or give back to our community this holiday season, please consider volunteering for a shift in Quality Control at TAFB.

Click here to view photos of our team members.

From Affiliated Bank to Susser Bank

Matt Machado on September 29, 2023

We are pleased to announce that we have completed our conversion to a Texas state-chartered bank from a national bank. We will begin operating as Susser Bank under our new charter effective January 1, 2021.

We will be introducing a new brand identity, including a new logo, on April 27, 2021. Be sure to check your email inbox and our website for regular updates. No action is required from you.

Should you have any questions regarding the name change, please contact Client Care at (817) 987-2400.

Below is a press release from the Texas Department of Banking announcing our conversion to a Texas state-charted bank, and in conjunction with this, our name change to Susser Bank.

PRESS RELEASE

Branch Lobby Services Resume

Matt Machado on September 29, 2023

Starting Wednesday, March 10, 2021, we will resume branch lobby services with normal operating hours. Click here to view our hours of operation.

Please know, we are taking precautionary measures to help protect you and our team members. These measures include but are not limited to the following:

  • Employee health and wellness screenings
  • Increased cleaning and sanitation in line with recommendations from government and health officials
  • Installed plexiglass panels at all teller lines and lobby desks
  • Initiated steps to allow for social distancing of six (6) feet or more, including floor markers
  • Disinfectant wipes and hand sanitizer made readily available

Although Texas has discontinued state-mandated mask requirements, we still require that you continue wearing masks when visiting our locations. For security purposes, we ask that you briefly remove your mask for a few seconds as you enter the bank. Masks should be worn after you cross into the lobby.

Your help and support as we do our best to protect you and our team members are sincerely appreciated.

While our branch lobby services will be resuming, we encourage the use of our drive-thru services and online and mobile banking channels for 24/7 account access when possible.

Online Banking

Manage your finances on your time with Online Banking. Online Banking offers real-time account information 24/7 and utilizes state-of-the-art security to protect your bank information. Our convenient online service offers the latest in banking technology.

Enroll in Online Banking today. It is quick and easy to set up.

ENROLL NOW

Mobile Banking

The Susser Bank Connect Now™ Mobile Banking app allows you to check account balances, deposit checks, transfer funds, view transactions, check messages, and much more, from almost anywhere at any time.

Download our Mobile Banking app today. It is fast, free and available to all of our Online Banking users.

New Company Email Address

Matt Machado on September 29, 2023

As you may be aware, we began operating as Susser Bank effective January 1, 2021. We are pleased to announce that we will be introducing a new brand identity, including a new logo, on April 27, 2021. Please be sure to check your email inbox and our website for regular updates. No action is required from you at this time.

Additionally, we would like to take this opportunity to inform you of a change in our current company email address, [email protected], and individual team member email address.

Our new company email address is:

[email protected]

Our new individual team member email address format is:

[email protected]

Please make note of our new company email address, which will take effect on April 27, 2021, in your records. Rest assured, our current Affiliated Bank email addresses will receive email messages for a period of time after the change.

Should you have any questions regarding the company name or email address change, please contact your Susser Banker or Client Care at (817) 987-2400.

Thank you, and we look forward to providing you with excellent service and solutions for years to come.

Below is a press release from the Texas Department of Banking announcing our name change to Susser Bank.

PRESS RELEASE

Welcome to Susser Bank

Matt Machado on September 29, 2023

A Letter to Our Valued Clients

We are proud to unveil the Susser Bank brand – a brand that stands for six generations of Texas entrepreneurship and solving “what’s next” for our clients.

Solutions-Centered. Relationship-Driven.
On January 1, 2021, Affiliated Bank changed its name to Susser Bank, and today we share more insight into what this new name and brand mean for you:

  • Service. We are dedicated to cultivating a strong relationship with you and becoming your banking partner for the long haul. Susser Bank is successful when we help our clients to be successful. Our differentiator in serving clients well is that we are built to last, not to sell.
  • Solutions. We are single-mindedly focused on your success. Our Susser Banking team is composed of responsive problem-solvers who combine a natural passion for service with banking IQs and technology-driven solutions that are second to none.
  • Speed. Clients will benefit from local decision-making and empowered bankers. As a result, you can access the resources you need faster and more efficiently.

Changes Effective Today
We are pleased to announce the launch of our new website and mobile banking app. You will also notice our updated email addresses reflecting our new company name. Best of all, our changes require no action from you. Simply engage with the bank as you always have. Over the next several months, we will be releasing more exciting updates at our branches and online. Further updates to follow, stay tuned.

Looking Ahead to Tomorrow
As we make the transition to Susser Bank, we do so with one goal in mind: helping you succeed. On behalf of our entire team, thank you for your business. We look forward to continuing to serve you for years to come, and we sincerely appreciate any suggestions on how we can improve our service or products.

As always, if you have any questions, please do not hesitate to contact your Susser Banker or Client Care team member at (817) 987-2400.

Sam L. Susser
Chairman

Below is a press release from the Texas Department of Banking announcing our name change to Susser Bank.

PRESS RELEASE